I had been cleaning my carpets professionally for years. I would stick with one company for some time until I would realize that I am not appreciated at all as a customer. They never asked me how I was doing when I called to book appointments, they always rescheduled appointments the last minute, sent rude lazy and careless technicians, but worst of all was the horrible receptionists that worked there. Every time I called and began to explain exactly what I needed they would always cut me off and rush me to get to the point. After going through about 3 or 4 companies I was pretty fed up and frustrated with the carpet world so I decided to give New-York-Carpet a try. So far so good! The service is great, the staff is friendly, the appointments are always on time and never rescheduled, and best of all is that I don't have to bother them to get my carpet back from cleaning. They call me! I highly recommend this company to not only my friends but the entire city.
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