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Incompetent staff - Review by citysearch c | Studio Blazon

Studio Blazon

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Incompetent staff 12/20/2007

Here's if you want the same ""professional"" look that Studio Blazon provides - buy an ""at home coloring"" - If you want to look good, go somewhere else.\r \r Recently I was complaining on how expensive my hair salon had gotten, so my work colleague suggested that I try her stylist at Studio Blazon. I brought several photos with me to show the stylist none of which were drastic changes to what I already had in regards to color. On this particular day, the stylist had overbooked herself and was not paying attention to me while I had the color in my hair. I know that with the holidays everyone is busy, but good customer service requires that each individual receives proper attention, especially when color is involved. Needless to say, when the time did come to to wash the color out it was horrible (and it was falling out!) but I thought I would ""sleep on"" it. Knowing that most salons care about customer satisfaction that I could call the next day if I still was not happy. Well this is not the philosophy at Studio Blazon, after calling several times I was able to come in for a ""correction"" but they charged me to fix it. \r \r In the end, I still had to pay my normal salon to have them do a full-color correction service...all this to save a few bucks. Never again. I would rather pay more to a company that stands for customer satisfaction and pay more for competent staff.\r \r Pros: Candy and good magazines Cons: Incompetent Staff, poor customer service more
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