I always thought this place was the most expensive art store in town but I went there because its had decent stock and its easy access parking. There is only about 2 sales people there, that are really helpful. The owners are the least helpful of them all. There was a an item that was not put in my bag when i went home and checked the receipt, sure enough I paid for it. So, I went back to tell them my $3.51 marker was not in the bag and they said to check my car (which I did before running back to the store - 3 times). I checked my car extremely, thoroughly and it was not there. When I explained this, they just said sorry we always put things left on the counter in a box for the customers to return and get it. What I think is that it was never put in the box. So, reinforces the attitude that all customers are out to screw small businesses and that the customer is never right. With this experience, I was totally turned off and will go out of my way to visit Art Media or Utrecht. Its just too bad.
Pros: Decent stock, decent street parking, buy one get one free table
Cons: Expensive, hours are short, not open on sunday, very few helpful sales people
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