I have a Samsung tv. I had this crazy Russian guy who I could not understand come to my home. He was rude and unprofessional. This was at the beginning of October. Today is 12/17/07 and I have yet to have my tv repaired. The guy took my tv in October. I have called daily to find out when I can get my tv back. They now do not answer my calls. When I do get a hold of someone there, they hang up on me. I have filed 2 complaints with Samsung, but have yet to get my plasma tv back. I WILL NEVER USE THIS COMPANY AGAIN!!! I am out thousands of dollars and an filing a suit against the con artist company. Give me back my tv!
Pros: Not a darn thing
Cons: Yes they are
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