My son had cleaning done with him. On his second appointment, I called the office the day before to verify the time of the appointment and the hygienist said my son's appt was 9am. So when we got in around 8:50 they said we were late!!! They said the appt was 8:30 and we were supposed to come in 30 minutes prior, so it means 8:00, But their office opens at 8:30... Then they said we have to wait 1 1/2 to 2 hours. I told them that it was their fault because they told me a diiferent time. And they dont even send reminders. Now, they are billing me $120 because I refused to wait due to I have other appointments that day. Pls avoid this dental office.
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