They charged me $149.00 to tell me that they could not gain access to my computer. The $149.00 was supposed to be the cost of backing up my files, not the cost of turning on my computer and telling me that they could not get access. I have filed this complaint and I want to see their response when they explain that services are non-rufundable even if services can't be offered.
Pros: Great selection of merchandise
Cons: customer relations and problem resolution
more