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Poor customer service - Review by citysearch c | HOOKY NAILS

HOOKY NAILS

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Poor customer service 12/8/2007

I went there to get my eyebrow wax and the lady their didn't understand English..i am a very picky person when it comes to eyebrow shaping and i told her with my hand gestures what kind of shape i want and it seemed she understood me but when i saw my eyebrow i was extremely pissed...and their manicure was painful because the lady trimmed my skin around fingers to the point it was bleeding..plus, i didn't feel comfortable with all them talking in Chinese or Japanese like if they are sitting in their house...not professional at all.. Pros: cheap..you get what you pay for.. Cons: not professinal more
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