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Bad Customer service - Review by citysearch c | Dillard's

Dillard's

Claim

Bad Customer service 12/28/2007

I know this has been very busy hoilday season however I bought a pair of Steve Madden shoes the first of Oct I maybe wore them 4-6 times and the stiching around the edge started to come off. Now I paid 89.00 for those shoes I took them back to Dollards were i bought them only to be told I could leave them there and the store manager would call me the next day as to what the store could do about it ( you see I nolonger had the receipt or box they can in, I don't know about you but I don't keep eb=very receipt and box when something fits I move on) Thje mg. never called me back I called aleast 5 times inn the 2 wks and he still never called me back and never picked up the phone ( iassumed it was because of the Christmas rush) more
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