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Worst Time- Slow Service- Incorrectly cooked Steak - Review by citysearch c | Grappa Grill

Grappa Grill

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Worst Time- Slow Service- Incorrectly cooked Steak 12/30/2007

Service was slow..Had to ask twice for A-1 sauce..Asked for medium steak and it came out, to our table, well done and dry, and still no A-1 sauce. Waitress finally came by and asked how eveything was, and we told her about the steak and still no A-1 sauce. Steak came back, this time by one of the managers..Cut it opened, and it was raw. Waitress finally brought the A-1. Steak came back and finally it was cooked right.The store manager did come over and apologise, and took our meal off the ticket. And after all that, it still took 10 minutes more for the waitress to get our bill. It shouldn't take this much just to get a meal. This is the second time in a week where the service was slow and subpar.I would not reccommend this place. Pros: Ambiance good Cons: Service subpar more
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