I have never in my life been in an establishment where the owners and management were so hostile toward their customers. I sent back cold, salty soup and all they did was microwave it. It was all yellow and burnt around the edges. They would not let me change it for something else and it stayed on the bill. The young manager was more interested in giving the bar customers back rubs and telling racy jokes than making sure our drinks were filled or our check given to us in a timely manner. We had to ask for everything we needed and she made sure to let us know that she was going to do it for us on her time, not ours. We came in for a nice meal. Not for dirty jokes and poor service. None of the other servers on duty even made eye contact with us. They looked absolutely miserable to be working there. I had heard that Shady's had good food, but poor service from several people so our expectations were not that high to begin with. I wish I could say that the food was worth the horrible experience. What a shame because the restaurant has an interesting menu with lots of options and a beautiful decor. Don't waste your time or money. You can get the same varied menu at the mall in the food court.
Pros: Ambience, varied menu
Cons: worst customer service on the Coast
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