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Excellent customer service - Review by citysearch c | Cottman Transmission Ctr

Cottman Transmission Ctr

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Excellent customer service 12/14/2007

I brought my truck in to Mitch for an estimate on repairing a cracked manifold. He called me later that day and told me that he did not see any cracks in the manifold. In fact, he said that I would just be wasting my money if I made that repair because he did not see anything that needed replacing. A Nissan dealership had "discovered" it when I had my truck in for a routine oil change. They also said that it would not pass inspection unless I made that repair, and they wanted to charge me $1386.81 plus tax for "replacement of exhaust manifold due to both manifolds cracked." Needless to say, I will not be taking my truck for service there ever again. Thanks, Mitch, for the great second opinion and for your honesty! more
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