They changed their hours during the holidays and didn't bother to notify the owners of the animals. My cat went without care this holiday and I am going to worry about her each day as she doesn't do well alone. I think that the staff could have been honest when I made the reservation, I asked about the hours twice and wrote them down. The people inside wouldn't even come to the door and tell me that they were not allowed to take in animals. I would definitely think twice about the people who are minding the pets. I have to mention that I stayed with them twice before and they seemed really together, but now watching them behind the scenes, I wouldn't trust that they do as they say.
Pros: Part of a vet hospital when open
Cons: Poor care of animals after hours
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