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Everthing was great but NOT the facial! - Review by citysearch c | Alesandra Salon & Spa

Alesandra Salon & Spa

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Everthing was great but NOT the facial! 12/13/2007

I LOVE the hair salon service and the massage therapy. I received a lot of compliment every time I had a hair cut or a hair color from it. The massage was also incredible! Try the Thai Massage! =) However, the facial service was HORRIBLE. I had microdermabarasion twice and the second time my face had at least 6 burned looking scars. The esthetician knew that my wedding was going to be in 2 weeks and she didn't take extra precaution. The next day I went back to the salon and she refused to let me talked to the owner/manager. Instead, she sent in another esthetician and that person recommended me to buy some other products! She didn't offer any apology and kept saying that this is normal reaction!!! I had to see a dermatologist after that and the doctor said this was not a "normal" reaction. The microdermabarasion that I had was too strong on my face. I had some scars during my wedding but luckily my makeup artist did a great job in covering them. I still go to the salon for a hair cut and hair coloring. But, i will never go back to the salon because of the after service that I received from them. more
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