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How do they stay open??? - Review by citysearch c | Symposium Cafe

Symposium Cafe

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How do they stay open??? 12/16/2007

I went to this establishment with 3 friends on this past Friday night. The look of the place was esthetically pleasing but that was where it ended! We were 4 out of roughly 20 people who were dining at the time. We arrived promptly at 6:30 and were seated immediately. Our initial non-alcoholic drink order was taken and 10 minutes later they arrived. We ordered appetizers when the drinks came and also a Martini and a Cosmo. The martini was ordered with a twist?20 minutes later we heard a crash in the bar and were informed that ?that was your drink sir so it?ll be a little longer?. When the martini came it had olives and no ?twist?. It was sent back and from our vantage point we could see the bartender remove the olives and toss in a twist as opposed to making a new drink that didn?t have the olive taste! So now it is 7:15 and the appetizers arrive?LITERALLY 30 SECONDS later the MAIN DISHES CAME OUT! BUT only 3 plates! My other friend didn?t get her food until 25 minutes AFTER we had gotten ours! We were done eating by the time her food arrived! So the kicker in all this is that the ?Manager? I assume walked up and asked ?how is everything? to which my friend very politely explained what had happened. He, in a monotone, said ?I?m sorry? and walked off leaving us to look at each other and ask if that really just happened. He came back a few minutes later and said that they would comp the appetizers, nice gesture but if you get there before 6pm they are ? price. We had a basket of fries $3.25 and a dip tray $7.50 so for the extended drama and wait for a meal we were comped $5.37. The food was just ok. It was ridiculous to say the least and a really bad experience. I had a couple of friends who I knew were going to try this eatery on Saturday and I called them as soon as we left and told them to go somewhere else. It was awful and I am not typically a complainer! Unless things drastically change I don?t foresee this place being there long. Pros: Nice atmosphere Cons: Service slow, kitchen run poorly (all dinners not brought out together), uninformed wait staff. more
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