I've never dealt with such a poor excuse for a company. I had them scheduled to pick up ""ten"" 16 year old suburban kids in Chicago at the Riviera theater at 11:30 pm. So at 11:50 pm the driver called me to say he was 10 minutes away from ""Get This"" the Ravinia Theater in Highland Park. It's 30 degrees outside and the kids have no coats because we dropped them off earlier and took their coats when they were going in. They're ten minutes away from curfew violation and the 24hr hot-line to call won't answer. When I did get someone and explained the situation, he hung up on me after putting me on hold for 5 minutes. then when calling back several times, I just got an answering machine. \r
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Don't use this service under any circumstances. Luckily I got a hold of the Chicago Police and asked them to send a couple of cars to check on them and make sure they were O.K.\r
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I'll be challenging my Visa Charge!
Cons: Got Lost, Don't answer phones, Don't call you back
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