We hired Y&J to paint some custom-built unfinished wood cabinets and a few other pieces of unfinished furniture, and were MOST unsatisfied with the result:\r
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- All of our pieces were supposed to be painted the same color of off-white, but when returned to us were painted different shades (in one instance, two visibly different shades on the same piece);\r
- The furniture was covered with what looked like overspray from some other paint job involving red, orange, and/or black paint;\r
- One cabinet that was supposed to have its finish removed and repainted simply had an extra coat of paint added on;\r
- Areas on some pieces had only a very thin spray of paint, thin enough that the color of the wood below was still visible; \r
- Some spots were left entirely unpainted, with unfinished wood visible;\r
- The furniture was returned twice for redoing, and on the second return, we even sent along a list explaining specifically what flaws that needed to be fixed, yet the problems were still not addressed; and\r
- Although we were told that the job would be done in approximately 6-8 weeks, it was about 10 weeks before the furniture was delivered the first time, and over 4 months had passed by the time the furniture was returned the last time to us, still not painted properly.\r
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The only reason we don't resent having to give 1 star rather than no stars at all is that Y&J's manager promptly offered to refund our money after the furniture was delivered the last time in unsatisfactory condition.
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