We made reservations at August for Sat. 11/17 to celebrate our 11th annniversary. We made a reservation for 9:30pm. We arrived on time and were told our table was not ready. We sat at at the tiny bar and proceeded to wait for over 25 mintes for a drink. The bartender was obviously slammed but had a horrible attitude, asking another waitress if she could ""help these people."" It took another 15 minutes to pay the bill because everytime she started to process the bill, she started doing something else. We sat down and once again waited for someone to come over to us. We ordered a bottle of wine and waited another 20 minutes. I went to the ladies room and returned and we still hadn't received the bottle of wine. It was now 10:30 and we still hadn't even begun our meal. At that point we were starving and frustrated and walked out. It was quite possibly the worst service I have ever experienced in a restaurant that is supposed to be of a certain caliber. The food may have been great, but we'll never know since they made it impossible to enjoy our time there. I'm so surprised that John Besh would allow such horrendous service. He may want to spend a little more time training his staff in customer service than making tv appearances. We had gone to NOLA on thursday night and the service and food were impeccable. We had 3 attentive waiters who made you feel welcome. The filet and fried chicken are some of the best. Go there instead. We felt better walking out of August than we would have if we stayed. That should tell you something.
Cons: Worst service I have ever experienced
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