As coolguy below mentioned, there are protesters at this restaurant constantly. What coolguy didn't mention (or didn't find out) is that they are for serving foie gras, a ""delicacy"" created by force feeding geese and ducks until they are dead when their organs shut down. These protesters asked other local restaurants politely to remove this delicacy that is cruelly made. These other restaurants took it off rather promptly when informed about foie gras.\r
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But Metropolitan refused. \r
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So, the protests began. \r
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I've personally asked the Metropolitan to remove it, but they nonchalantly pushed my request aside. Even though many customers have pledged to boycott this restaurant, the Metropolitan is obstinate in refusing to remove foie gras from their menus.\r
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It only makes sense that if a restaurant is this indifferent to many customer requests, you shouldn't expect too much or be too surprised about your customer service experience either.
Pros: The interior is classy.
Cons: Their customer relationships aren't.
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