I recently took the shuttle, and thought it was the worst service ever. The shuttle picked us up on time, but failed to mention that he still had all five prior stops to complete. so, the only reason we were picked up on time was because he did all of his stops in reverse order and never told us a thing. we didnt realize what was going on until we started on the interstate going the wrong way. long story short, we had to pay $1500.00 to catch the next flight out of seatac. the company refused to take any responsibility, or even so much as apologize. i took them to small claims court on november 8th, and the defendent for the company lied twice under oath. he said that i had called and knew that the shuttle was not on time. he also said that they had creditied my bank with a refund as well as sending a check. i did recieve the check, but never cashed it. anyway, i think it is a completely unreliable company and i dont recommend that anyone ever risk taking it. if you have to, when you call to schedule make sure you schedule yourself and book it very, very much earlier than your flight is supposed to take off.\r
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Pros: The convenience would have been great if it had worked
Cons: Completely unreliable
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