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What is customer service?? - Review by citysearch c | Maui Hair & Body

Maui Hair & Body

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What is customer service?? 11/7/2007

My name is C. Tawney. I had services done at Maui Hair and Body Salon about 2 weeks ago. I would like to say that my hair turned out terrific!! Lehua was my stylist & she did such a great job and matched my color/highlights to exactly what I had wanted. And my haircut was one of a kind! Props to this salon for having such a great hairsytlist! Thank you Lehua for making me feel so welcome!\r Just because my hair turned out great, I can't say the same for the receptionist area. I get really annoyed when I can hear receptionists talking about their fellow co-workers and play it off. I do not even know who they were referring to but if I did then I would know the whole story. I think that it was very, very unprofessional for anyone at the front to be bad mouthing someone that they work closely with. They even said some profanilty and that was just plain rude! I felt so bad for the person they were speaking of! \r I think the owners, should better train their receptionists, to watch what they say & where they're saying it! And should talk also with other employees because some of them joined in! Pros: Location Cons: NO TEAMWORK! more
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