After reading several poor reviews from customers of the New York Lace Bridal Store I was skeptical about making an appointment. However, working in retail myself I realized that only unhappy customers would write about their experience and therefore tried my hand at the store. At my Saturday afternoon appointment I was greeted by several friendly associates. Although very nervous and overwhelmed with the process of picking ""the dress,"" my consultant assured me we would find the perfect dress for my special day. She took my views of how I would like to look on the special day and gave her own insight on what styles would flatter me. Getting both perspectives was a great help. She was patient and spent several hours helping me discover what styles I found most flattering on myself. After the first appointment, I had found two dresses that I loved and great insight on Bridesmaids colors and styles. I had appointments at a few other stores that same day and was not impressed with the service. A week later I returned and retried my two selections for my sister and mother. I purchased my dress and recieved free alterations with purchasing Bridesmaids dresses through New York Lace. I am now happily married! The day was gorgeous and all the dresses and accesories(veil/tiara:purchased at NYL) looked amazing. I look back at my experience and thank the consultants and seamstresses for a fun and relaxing experience.
Pros: Costumer Service/Selection
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