Dear Mr. Eisen,\r
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Thank you for allowing me to learn of your sub-par experiences in our Oak Bar. Rest assured, your comments are being addressed here. We take them very seriously. \r
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I am very sorry that we did not deliver for you, and I would like to have the opportunity to make things right.\r
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I can be reached here at the Hotel at 615-244-3121, and would look forward to straightening things out in whatever way that seems appropriate. \r
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Again, my apologies.\r
Sincerely,\r
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Greg Sligh\r
Managing Director\r
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