I left a pair of my favorite black boots that I bought in London to be reheeled. Not only were they not ready within the week they said they would be, but they acted rude to me. When he could not find my boots, I checked the floor and found only one side laying on the floor. Good gracious! Was I scared that they lost my other side! Seriously! How does one do business with bad attitude like this! That store is at a good location and there is obviously a high opportunity cost for not selling the store. That is what the owners should do.
Pros: Location
Cons: Stupid operators
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