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Mixed Feelings... - Review by citysearch c | Roman's Pizza

Roman's Pizza

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Mixed Feelings... 11/26/2007

My husband discovered Roman's Pizza a few months after I found out I had Celiac Disease. I was very happy to know there was a pizza place that catered to celiacs! However, our first experience with the gluten free pizza was not the best (just didn't taste good). But I wanted to give it another shot. \r My family was in town for the holidays & we decided to get pizza & watch the UT-UK game (my dad and my grandfather have celiac disease, too) so I told them about Roman's. \r We got one GF pizza for the 3 celiacs, a large, 2 topping--it was nearly $30!! For one pizza!! We went in the day before to place the order (we've been told to order early) and STRESSED that this needed to be ready by 11:30am the next day. I showed up to pick up my pizza the next morning (arrived at 11am when they opened), and the guy who makes the pizzas wasn't even there yet! He didn't show up until after 11:30 and didn't seem in any hurry to make our pizza. After the pizza was made, he seemed more focused on taking pictures of his pizza and bragging about his varieties. Don't get me wrong, the pizza was great and I was thrilled to hear all they offered. But the customer service was truly lacking, the prices were outrageous, and the wait time was ridiculous! \r Even though I'm a celiac, I don't know if I'll go back. And I don't know if I'd recommend it either... Pros: offers things most GF people can't find elsewhere Cons: price, wait time, customer service more
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