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Bad organization, bad food, customer cheating behavior - Review by citysearch c | Carafe

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Bad organization, bad food, customer cheating behavior 11/27/2007

If I could, I wish I give it zero star to rate it.\r \r We experienced being cheated during our Thanksgiving holidays in this restaurant. we made a reservation and reached the restaurant on time. However, the hostess told us that our seats were occupied. She offered us seats in a quite bad location. After that, we ordered our food. My main course was the special on that day. On their menu, they said the matsutake was one of the ingredients. But I just found four roasted old shrimp in a kind of soup with tofu in the middle. NO matsutake! It tastes very very bad. I asked a host to confirm it. He came back and said the chef was confused with it and didn't put matsutake in the food. They offered to give me a side dish of it. Then they brought a small bowl with several pieces of normal raw mushroom in a little soup! It was NOT matsutake! After finishing the worst meal, our bill came. Attention, the worst thing happened! We checked the price and they OVERCHARGED us!!! After we pointed it out, a host went back and printed out a new bill for us. He even DIDN'T apologize!\r \r I suggest that you'd better check your bill before you pay if you go to this cheating restaurant. Or you'd better avoid this restaurant if you want to enjoy your food and your time. \r more
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