JavaScript is not enabled.
Great Food, Horrible, Horrible people! - Review by citysearch c | Moonie's Burger House

Moonie's Burger House

Claim

Great Food, Horrible, Horrible people! 11/15/2007

Wow, where do I begin. My husband and I were in the Cedar Park area looking to see if we wanted to move there and he recommended a mom and pop burger place that he and his business partner ate at recently. It was awesome at first, there was a band playing, a real country place. Everything was going great until we got our food. I had ordered ""two teriyaki chicken sandwiches"" and we received two teriyaki burgers. My husband took them to the counter and told them the mistake and the teenager said no y'all ordered the Hawaiian burgers (how could she know, she wasn't there when we placed our order). After arguing with her for a minute, it continued on with the teenager that actually took our order. She said ""No you ordered the Hawaiian burger"" I said ""No I would never order a burger or say burger because I do not eat red meat."" This went on for a couple more minutes. Then I asked if there was a manager, a woman came over and said ""I think you just said Hawaiian or something like that, you actually did not say chicken."" Once again, how would she know, she wasn't standing there when we placed our order. I said ""No, I said I would like to order Two teriyaki chicken sandwiches"" We argued a couple more minutes and she got very angry and finally said ""Fine, but charge them the extra 65 cents."" It was somehow funny. The weirdest thing is they never flinched, they were not going to budge, they were right and that was it. Most waiters (my job during college) would say Oh, I am so sorry, what could I get you. Even if you think you heard one thing and the customer meant something else, you never know who was right. But these people never flinched or self doubted themselves. They were right and that was it, there was no room for error on their part. To me it seemed, this wasn't the first time they have done this. If you do go, make sure you know what they are writing down. What a shame, if this is a representation of Cedar Park, don't let anyone go into this place. Pros: Sandwiches were good, loved the band. Cons: We got stared down for the rest of our meal. If my children were not starving, we would have left. more
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021