This Jiffy Lube is horrible. While I have had several oil changes at other Jiffy Lube, I had never paid close to $110 for once. The person who claimed to be ""manager of the day"" insisted on charging me the ""executive service"" fee because of the particular kind of car I drive. I asked him what does the extra cost include, he said ""parts in Santa Barbara cost more"". I said ""you can't tell me that an oil filter costs $40 (which is how much extra I was paying)."" Then he said ""This is a franchise, do you know what that means? My manager asks me to charge this amount."" ""Does that mean I go to the McDonald's somewhere else and they will charge me $10 for the same burger?"" ""We....we are not McDonalds' but... can you step inside?"" At this point, I asked to talk to the manager, he then told me ""I am the 'manager of the day'"". I would not step inside because I was afraid they will do things funny to my car. I said to him if this is the way they do business, I will never come back again, and guess what? He said ""Then don't!"" and of course I will not and I had filed a complain through BetterBusiness Bureau. It was a total rip off. knbc had caught Jiffy Lube scammers on camera. I cannot post links here but do a quick search, you'll find the video.
Cons: Dishonest and rude
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