While I liked the original therapist I had, I did not like one of the others I had to have when he wasn't available. I also did not like a couple of the attendants during a few of the sessions. They seemed more concerned with their time schedule than my comfort, and I did not think they were friendly at all. The office staff up front was just OK, and I found them somewhat abrupt on the phone at times. Also, the music they play on the phone when you are on hold is too loud (I think it's a radio station because you often hear the djs talking) - something soft and soothing would be more appropriate. In all, I would not recommend them based on my experiences there, and I do not intend to go back.
Pros: Liked primary therapist very much.
Cons: Did not like substitute therapist and also did not like the assistants.
more