I have been going to Bono's for lunch once a month or so for years. The food is OK but I find it is not becoming worth the trip to deal with the poor service and stand-offish owners and employees. This a mom and pop establishment and it would be nice to be greeted - especially when they have seen you many times before. However, they never come out from behind the counter or the kitchen - even though I've been there many times when there is no one waiting to place an order and they could clearly take a few minutes to mingle around and see if everyone is enjoying the meal. A lot of times, it seems they feel almost imposed upon by customers and I've seen them bark at a few people more than once. They are now open for dinner with their recent expansion but I'd sooner find a friendly Italian restaurant for a dinner experience. Picking up a sandwich to go is one thing but ambience and service is important for a dinner experience,
Pros: slices of pizza to go
Cons: stand-offish almost to the point of rude owners/employees
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