After hearing such wonderful things online about this cleaning service I really thought I had finally found someone who could clean our house for a reasonable price in Seattle. When I talked to them on the phone they said they could do the whole house in 4-5 hours which is reasonable because our house is a good size. I told them my expectations and it all seemed to be pretty clear. The ladies that came were very nice and did an excellent job.....on the 4 rooms they cleaned. When they told me they were leaving after 2 hours they informed it was 2 hours per person...so it was a total between the 2 of them of 4 hours. This was never explained to me and it seemed a little sneaky. I told them which rooms were the most important to me and they did do a great job cleaning the bathrooms and the kitchen. But left the other 3/4 of my house untouched...no vacuum...nothing. I was told I would get a call about the ""miscommunication"" but after noticing my check went through and no call I decided the whole thing was a little dishonest. Oh well I guess I will have to keep looking.
Pros: The rooms that were clean were done with great detail
Cons: 3/4 of my house was left untouched
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