Gosh, my experience with the woman, Rita by name(not Medusa), in the paper department to be quite different from another review in this list. I found her to be exceptional in service, and really knowledgeable about not only paper, but just about every thing I have ever wanted to buy there. I am a regular customer there, and have found Tao and Bang-Tram, the owners, (who by the way are NOT Chinese, but Vietnamese) to be delightful people and totally conversant in English. The store is a full service art supply store. Yes, it is more expensive than some other places in Portland, but I don't have time to shop. I am a professional, and I need service and product. I don't want to spend my time running around town to save $1.00 or so on various items. I love shopping here. If you are a watercolor artist, be sure to talk to Tanya. She knows so much about watercolor. I learn something every single time I go here to shop.
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