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Refused Birthday Party - Review by citysearch c | Mama's Pizzeria

Mama's Pizzeria

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Refused Birthday Party 11/30/2007

Mamas Pizzeria is anything but how they claim to be on their website. ""Our goal has been to ensure the complete satisfaction of every customer - and meet all of your expectations and know that our customers are always our number one priority."" Completely false! I have never encountered such a contradiction. When I happily called a month in advance to reserve a 10 person table, celebrating a birthday party and a family reuniting under the roof of their favorite childhood restaurant since the late 50s I was astonished by the brush-off I was delivered over the phone. When I expected to hear something like ""that is wonderful"" and ""we are looking forward to seeing you again!"" Instead the answer was ""There is nothing I can do, you will have to wait and see IF you get a table."" What!? Thinking this may have been the dumb girl gatekeeper answer I asked to speak to the owner. Sadly, the answer was the same. I was heartbroken. Clearly they do not want your business and to hell with your family. Cons: Customer Service more
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