I am a store manager at MOA. My district manager was visiting and we went to lunch. Neither of us had tried Kokomo's yet, so decided to try it. The greeter was friendly, and seated us quickly. It was mid afternoon and not many patrons were there. Our waiter greeted us, got our drinks and took our order. Our food arrived quickly, hot and very tasty. We were talking shop as a six legged creature decided to crawl across the table and join us. I called the waiter over who immediately got the manager who stated it didn't happen often and that it was because they were in the mall and their facility couldn't do anything about it; showing no surprise whatsoever. Now, I work in the mall and eat there every day. This has NEVER happened before. I can assure you it won't be a Kokomo's.
Pros: good food
Cons: customer satisfaction, needs Orkin
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