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Bad Customer Service - Review by citysearch c | Radio Shack

Radio Shack

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Bad Customer Service 11/23/2007

The day after Thanksgiving was very busy everywhere. I was shopping for an IPOD nano for my husband for christmas and went to the radio shack in the Silverdale Mall. They had a 4 gig nano for $149 and an 8 gig for $199. I told the salesman I could get the 8 gig cheaper elsewhere. He told me that if I bought the 8 gig from them I would receive a speaker worth $29.99 for free so I waited in line for 45 minutes. When I finally made it to the register, I was told that the free speaker only came with the smaller nano which I didn't want. The manager was standing there so I told him that the salesman had promised me the speaker with the 8 gig and I had waited in line for 45 minutes. He was inflexible and rude so I left empty handed after spending a long time in line. Not even the salesman apologized. So much for customer service. more
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