This cookie business, now doing business as 3 Smart Cookies is a major disappointment. The cookies lack flavor, character and the presentation is unappealing. The open kitchen allows the customer to observe the disgustingly and unkemp dressed baker. Customer service, once a hallmaker of this new business, has become non-existent. This franchise of a very wonderful Savannah, Ga. cookie business should quietly disappear and no one would even miss it.
Pros: quaint atmosphere
Cons: tasteless cookies, and poor service
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