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review your bill closely!! - Review by citysearch c | Cubana Cafe

Cubana Cafe

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review your bill closely!! 11/4/2007

so the food was less than mediocre (cold eggs, bland. . .) and the service is pathetic (really) -but the real problem here is that they state on the menu they will charge 20% gratuity for parties of six or more. Fine. However, we were a party of four and they charged more than 20% and it was not clear they were charging us a gratuity. We would have tipped an additonal 20% had we not questioned the charge. . .(When we questioned it the waitrees said ok leave whatever you want. I said that is not the point (honesty?) and we went through that a few times-either she is playing dumb or really doesn't get it. Cons: are they trying to rip you off? Sketchy bill. more
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