I went to Textile because I heard they have a huge variety of fabric, and I needed something great for bridesmaids dresses at my upcoming wedding. They do have a great selection...however, I recommend triple checking that it is in stock before ordering. I was told the fabric I ordered would be delivered in 5-7 days. It got pushed back 2 weeks, then three, then four. Six weeks later they finally said the fabric would never come in and I needed to choose another color. The manager actually reprimanded me for calling the distributor directly. He said I was ""out of line."" The distributor is a business with a published phone number, so I'm not sure what the issue is there. He never once apologized for making me waste 6 weeks on material that never came. He never offered to help. He never offered any solution other than ""pick something else."" I will say that one employee there was very sweet and patient, but since the manager has final say I still didn't get the help I needed.
Pros: beautiful fabric, location
Cons: poor customer service, fabric not in stock
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