Bottom line: Queen Appliances sells ""scratch and dent"" items at good prices, but they don't Service the items they sell. They make a sale and are done w/you. When that imperfect item breaks, you're stuck with a giant warranty company (GE) and vendors who don't care about you because you didn't buy the appliance directly from them. I would've been better off paying $100-$150 more at Sears (Lowes etc) just knowing the item is new and the company selling me the item will fix the item. My Story (heavily abridged):
Pros: Price, If you get lucky it won't need a repair
Cons: Very Risky with unknown condition of inventory, Lousy warranty company if it's a lemon
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