I have 5 pets that go to Dr Brandt at BC. I normally wouldn't think to write a review but I happened to google Bay Cities for their phone number and this site popped up. I read the review from the lady that slammed BC for not clearing the waiting room because her kitty needed attention (we all do!). I went there today and felt compelled to sign up JUST to write this review. I brought the dogs for their shots, with my two 2 year olds (no choice). I expected pure chaos trying to contain 3 dogs much less keep them and my kids safe. When I pulled in front, I called the front desk to tell them I'd rather sit in the car til they could see me. I didn't get my door unlocked before Janet CAME OUT and personally took EACH dog from my car, gave them shots, brought them out, took the next dog etc (she lifted the 40 lb dog too). She came out with my certs, took my credit card in, the whole time I never left the car and my kids! Now to the lady who slammmed this place. 1) There were 4 people in the waiting room today and look at the AMAZING service we got. 2) NO VET will clear a waiting room for you- ALL animals are scared to be at the vets 3) Emergencies happen (be glad they prioritize in case you ever need it!) and appt's are sometimes delayed by necessity. As for our service there over the past few years- we met Dr Brandt through a friend who had a Great Dane puppy who was given months to live. Dr Brandt brought that dog many many years of health. She practices accupuncture which works miracles in animals. Our old cat froze up one day (looked agonizing with her head pinned back, couldn't walk, open her mouth)- she had had a stroke. Dr Brandt brought her back to normal health for years more til she died a very old cat. As for other places- we had tried Brentwood who was CRAZY expensive, and another emergency place where a man who couldn't speak english gave us a $900 est, and even Animal Emergency on Sepulveda (that charged us $6k for surgery) I can't recco Dr Brandt enough!
Pros: I trust Dr Brandt! Better than comparably priced (other places are criminal!)
Cons: Not shiny and glitzy (what you pay for at other places). Basic facility.
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