My wife and I went to Tranquility because an unexpected delay in our dinner plans allowed my wife to get a manicure. Since it was on a Saturday we expected someone would be available. ONE nail person was there and she was booked with 4 or so empty tables. Then, I asked the desk person to change a $20.00 bill for me and she told me she didn't have enough money in the till! ON A SATURDAY!! My wife strolled over to the skin care case and wanted to know more about the products and probably would have bought $100.00 worth, but guess what...no one knew anything about it. Poorly educated, poorly staffed and very poorly managed. A shame a place like this has been allowed to fuction so at such a low level. No money, no staff and no help...no way will we ever be back. What a waste of our time!
Pros: Nice place
Cons: Clueless, unhelpfull, uneducated. No one to help,
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