Initial service with Jeff was above expectation. After nearly a year of service, appointments resulted in long waits with "oops-my bad-didn't look at my schedule" type excuses, prices for same service varied and increased for unknown reasons, and the last appointment resulted in extreme brassiness when cool/ashy was requested. Even after Jeff's "correction" I HATE this color so much that I try to avoid in mirrors everyday and will never go back.
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