HORRIBLE experience - Cha Cha Cha has terrible customer service! I had a reservation for a large party, and they cancelled the reservation without informing me because I didn't return their 4:30pm same-day confirmation call. Instead of trying to redress the issue, they were belligerent and tried to blame me for their mistake.
Restaurants are in the business of customer service -- Cha Cha Cha redefines a new nadir... If I could give them 0 stars I absolutely would.
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