The first time you do anything, you hope to have a good experience. Our first time taking our kitten to the vet was challenging. Cat Clinic was conveniently located and specialized in cat's.... a logical place to take our baby. The Vets there are incredibly knowlegdeable, but they need to do something about their customer service personnel up front. Everytime I go there, I have to sit and wait for 10-20 minutes before I am acknowledged!! And its not just me, others are waiting patiently while the front desk help is tied up on the phone, arguing with phone customers. One lady, the blonde with glasses (pleasantly plump) must have rough days... everday. She is always short with her words and listens to nothing you say. If you are researching vets for a pleasant experience, I wouldn't recommend Cat Clinic. We will not be taking our cat there again. Comparison - Eating at a small crowded restaurant with pretty good food, but you have to wait 20 or so minutes to be helped... and when you are, your treated like your a nobody.... just another customer.
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