My mom was in town from Indiana and I wanted her to experience great cupcakes and pastries at Sweet Mandy B's. We got there and the people behind the counter didn't know what they were doing and were very unpleasant. I was embarrassed for the staff. I understand that people have bad days, but don't take out your frustrations on customers. My mom placed quite a large order--cupcakes, halloween cookies, etc. We got home, and half the order wasn't in the bag. I just don't get it. I have been there in the past, and the service has always been poor. So I thought I would give them another chance. But now, I don't think I plan on going there anytime soon. If someone is going to work in a bakery, be personable and make the experience deliciously unforgettable, not disappointing.
Pros: Delicous cupcakes!!
Cons: Poor service!
more