I've never called, so I can't comment on their telephone customer service, but I've had great customer service inside the store - especially at the deli. I have been going to Lambert's since childhood. I'm in my 30's now and moved from Boston in 2001, but I still make sure I get to Lambert's on EVERY trip home to stock up. Their deli meats are fantastic, their produce is fresh, and their seasonal items are great!
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