My expectations were not met. For all the hipe I got about the stars using this hotel I was disappointed in the hotel. Now granted, I know it's Beverly Hills, however, I still don't like to spend ridiculous amounts of money. First off there was no coffee maker in my room. The spa was really far from my room...I stayed in the standard room and had to walk by the main entrance, down the stairs, pass the restaurant and the lounge/bar and finally arrived. Now the spa...they screwed up my facial appointment..they said they only schedule one facial person at a time so you don't have the option of scheduling a facial together with a friend...I found that odd for such a large hotel. I did have a massage there and it was wonderful. Avoid the salon there unless you like are prepared to spend serious dollars...pedicure is $75 which I was unwilling to pay. \r
The pros: the employees are extremely nice, the place is gorgeous, the C..55 restaurant had wonderful food, I had a leaky toilet which was fixed immediately.\r
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Tip: An alternative to ordering room service is to go down to the main level open lounge...they have a great menu, coffee and tea for reasonable prices...unlike room service prices.
Cons: The pool didnt' have a hot tub from what I could see
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