I had my mother at Arbor Hills, which was recommended by Sharp Hospital. I was impressed by the cosmetics of the place, however the care was horrible! My mother was always looking for assistance and was ignored 80 percent of the time. The staff seemed like they didn't really care and the administration was less than helpful. I was promised from the admitting person that Arbor Hills was the best place in San Diego, she was sorely mistaken. I have spoken with many other families with parents there and they had a very similar experience. I learned a big lesson, don't judge a book by it's cover!
Pros: Nice appearance
Cons: Horrible nursing care. Administration doesn't care about patients
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