I had a complaint recently that there was almost no suace at all on the pizza. Tony got on the phone and preceeded to tell me how many hours he works, which meant nothing to me. Then he told me that the pizza was the same as always, great. Then I got a lecture on ""this is'nt Pizza Hut or Little Ceasars"". I told Tony that him naming other pizza palces was irrevelant. I told Tony that the pizza was not edible. bottom line, Tony said because I did not drive the pizza back too his store, he will give me a free ingredient in a future order. \r
Now ,I go to Round Table, even though they don't hold a candle to Tonys. What I get from round Table is a smile and the knowledge that if I am not satisfied they will make it right.\r
PS. The woman is as nasty as Tony. The son is a great guy but is keep in the background for some reason.
Pros: Pizza
Cons: Customer service
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