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Don't buy from this bridal shop!! - Review by citysearch c | Bridal Gallery

Bridal Gallery

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Don't buy from this bridal shop!! 10/2/2007

I would not recommend this bridal store. I ordered my bridesmaid's dresses from here and the service had been awful. They refused to give me a fabric swatch until I complained to the manager. One of the bridesmaid dresses came in damaged, which is not their fault. However, instead of trying to help us, they tried to convince us it was fine. Getting alterations there has been a nightmare. They will not do alterations if you have taken the dress home, but they don't tell you this before you leave with the dress. They are difficult to schedule alterations with. Twice the alterations person has either not shown up or canceled and appointment. Also, they have been rude to me, my mother and my bridesmaids. I'm so sorry I ordered my bridesmaids have had to deal with this place. I will never shop here again. Pros: Selection Cons: Disorganized, not helpful, rude more
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