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Bad , bad experience - Review by citysearch c | Austin Thyroid & Endocrinology

Austin Thyroid & Endocrinology

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Bad , bad experience 10/21/2007

haha I've got a good story. So, I had been to Dr. Scumpia's like three times already (and I had not once seen the doctor herself) and on my last visit I was returning to hear the results of a biopsy I had gotten done somewhere else (apparently they don't do anything at this clinic but read someone their results). Anyways, I was called back into the room and sat there anxiously for half an hour. Finally , a PA came in and began questioning about whether or not I had this certain thyroid test. How the hell was I suppose to know? I had like a million tests run in the last month. Well, I was like: What's going on? could someone please tell me? why would I need to get that test done? I've been in this room alone for the past hour! So.. she said she'd explain further when she returned... well she did and just told me I had cancer. Wow, they really don't know how to break the news.. awesome job at it. Then Dr. Scumpia comes in and said, I quote, ""So, you have cancer"". I was thinking , ""what the hell???"" YEs! !! I freaking know! To top it off she wouldn't even answer my questions. She kept trying to cut me off. Oh, yea, almost forgot-- at the end she said she'd give me the name of a surgeon she was referring me to , BUT, she never did. I had checked out and then returned to the cash register and said that the doctor was referring me to someone else (whoever that was) and she was like ""oh"" and wrote the number on a little square inch sticky note. That place has issues. DO NOT GO THERE!!! they have terrible customer service and frankly I could have found out I had cancer without ever going there. Pros: nice building Cons: everything else more
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